Legal Document

Bit Win's Terms and Conditions — A prerequisite for using the platform

Please read these Terms and Conditions carefully before creating an account or playing on the Bit Win platform. Compliance with these Terms is mandatory for all users.

Last Updated: January 2026

Home Topics At a Glance

A summary of the most important points in the Terms and Conditions

Account Eligibility

You must be at least 18 years old to open an account with Bit Win. Each person is allowed only one account.

Bonuses & Promotions

After claiming a bonus, you must meet the specified wagering requirements. Misuse of bonuses may result in account suspension.

Payments & Withdrawals

Identity verification (KYC) is mandatory before withdrawals. Withdrawals are generally processed using the same method as the deposit.

Prohibited Activities

Multiple accounts, bonus abuse, match-fixing, or any other form of fraudulent activity is strictly prohibited and will be penalized.

Responsible Gaming

Bit Win believes in responsible gaming. You can set deposit limits, betting limits, or take a break at any time.

Dispute Resolution

If a dispute arises, please contact our support team first. We review every complaint fairly and thoroughly.

1 General Terms & Conditions

By using the Bit Win platform, you confirm that you have fully read, understood, and agreed to these Terms and Conditions. These Terms constitute a legally binding agreement between Bit Win and all users of the platform.

Bit Win reserves the right to update or amend these Terms and Conditions from time to time. Users will be notified before any changes take effect. Continued use of the platform after changes have been made will be considered acceptance of the updated Terms.

These Terms and Conditions have been made available in Bengali for user convenience. However, in the event of any legal dispute, the English version shall be considered final and binding.

Important: Bit Win is an entertainment platform. Winnings from gaming are not guaranteed. Always play within your means.
2 Account Register

To open an account with Bit Win, you must register using accurate and complete information. Providing false information may result in account termination and forfeiture of any remaining balance.

Each person may only open one account. If multiple accounts are found under the same individual, all of them will be closed. Attempting to open multiple accounts from the same IP address or device is also prohibited.

  • Provide your correct name, mobile number, and date of birth at registration.
  • Keep your account password strong and never share it with anyone.
  • An OTP will be sent to your registered mobile number — never share it with anyone.
  • To update your account details, please contact our support team.
  • Your account is strictly personal — sharing access with any third party is prohibited.
3 Age Verification & KYC

Bit Win strictly prohibits anyone under 18 from using the platform. By creating an account, you confirm that you are 18 years of age or older.

KYC (Know Your Customer) verification must be completed before making a withdrawal. This process may require a copy of your National ID (NID) or passport, and a bank statement if needed.

Warning: Withdrawals cannot be processed until your KYC information has been verified. The KYC process may take up to 72 hours.
4 Deposits & Payments

Bit Win accepts deposits via bKash, Nagad, and Rocket. The minimum deposit amount may vary depending on the applicable promotion and payment method.

Payment Methods Minimum Deposit Processing Time Status
bKash BDT 500 Instant Active
Nagad BDT 500 Instant Active
Rocket BDT 500 Instant Active
Bank Transfer BDT 1,000 1–3 business days Verification Required

Always use your own mobile banking account when making a deposit. Payments from third-party accounts will not be accepted and will be returned.

5 Withdrawal Policy

To withdraw from Bit Win, your account must have a completed KYC verification. The minimum withdrawal amount is BDT 500. Withdrawal requests are typically processed within 24–72 hours.

  • Withdrawals can only be made using the same method used for the deposit.
  • Wagering requirements must be met before withdrawing any winnings derived from a bonus
  • Only one withdrawal request can be in progress at any given time.
  • Bit win may request additional information for any suspicious transactions
  • A daily maximum withdrawal limit applies — contact support for details.
6 Bonuses & Promotions

Bit Win offers a variety of bonuses — welcome bonuses, reload bonuses, cashback, and loyalty points. Each bonus comes with its own terms, which you should read carefully before claiming.

Bonus funds can only be withdrawn after meeting the wagering requirement following the claim. This is typically 15 to 30 times the original bonus amount.

Please note: Multiple bonuses cannot be active at the same time. Before claiming a new bonus, either complete the wagering requirements of the existing bonus or cancel it.
  • Each bonus may only be used once — repeating the same promotion is not permitted
  • If bonus abuse is proven, all bonuses and winnings will be forfeited
  • Bit Win may modify or cancel the bonus program at any time.
  • Wagering requirements also apply to winnings from free spin bonuses.
7 Prohibited Activities

The following activities are strictly prohibited on the Bit Win platform. Any violation may result in permanent account closure and forfeiture of the remaining balance.

  • Creating or operating more than one account
  • Bonus hunting or abuse of the bonus system
  • Attempting to fix matches or manipulate game outcomes
  • Hacking, bots, or use of automated software
  • Using the platform for money laundering or illegal transactions
  • Attempting to steal another user's account or personal information
  • Deliberately exploiting technical glitches or bugs on the platform
  • Threatening or harassing other players or staff
8 Gaming Rules

All games on Bit Win are operated by third-party game providers. Each game has its own rules, which you should review before playing.

If a game is interrupted due to a technical fault, Bit Win will resolve the matter in accordance with the relevant game provider's guidelines. The game provider's decision shall be considered final.

  • The dealer's decision is final in Live Casino games
  • In Sports Betting, stakes will be refunded if a match is abandoned
  • Winnings resulting from a system error may be considered void
  • If your internet connection drops during a game, your game state will be saved.
9 Responsible Gaming

Bit Win takes responsible gaming seriously. We want our platform to be a source of entertainment in your life — not a burden. That's why we provide a range of tools to help you stay in control of your gaming habits.

  • Set your own deposit limits — daily, weekly, or monthly.
  • Take a break whenever you need one — from 1 day up to 6 months.
  • Use the self-exclusion feature to temporarily suspend your account
  • If you notice signs of gaming addiction, please contact our support team immediately.
Please note: Gaming is for entertainment. Do not chase losses by placing larger bets. To learn more, visit our Responsible Gaming View page.
10 Account Closure & Suspension

Bit Win reserves the right to suspend or close any account at its discretion, particularly if a user violates these Terms and Conditions. If an account is closed, any decision regarding the balance will depend on the outcome of the investigation.

You may close your account at any time. Your remaining balance will be refunded after verification, though any unused bonuses will be forfeited.

11 Privacy & Data Protection

Bit Win is committed to keeping your personal information secure. We never sell your data to third parties. To learn more about how we use your information, please see our Privacy Policy page.

You are responsible for keeping your account secure. Never share your password, and contact our support team immediately if you notice any suspicious activity.

12 Changes to Terms & Legal Matters

Bit Win reserves the right to modify these Terms and Conditions, in whole or in part, at any time. Users will be notified of significant changes via email or through the platform in advance.

If any part of these Terms is found to be unlawful or unenforceable by a court or competent authority, the remaining provisions will continue to be fully valid and effective. Bit Win reserves the right of final interpretation over all services on this platform.

For any questions or concerns regarding these Terms and Conditions, please reach out to our support team. We are always here to help.

Contact: For any questions about our Terms and Conditions, email our support team at [email protected].

Read the terms? Get started now!

Accept Bit Win's Terms and Conditions, open your account today, and experience one of Bangladesh's leading gaming platforms.

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